Mattress Advice

Long Island and NYC Mattress Delivery Services

How often do you deliver to Long Island?

Mattress delivery is available every Wednesday and Friday currently to the New York City area and Long Island. Delivery is free and there is no sales tax charged for any Sealy, Stearns and Foster or Simmons Beautyrest product.  Setup and removal is included as well.

 

www.mattresshotlineexpress.com

Monday ~ Friday 10 ~ 9 EST
302-747-7472 Direct Line
877-454-3211 Toll Free
302-283-0120 Headquarters/Warehouse
302-283-0123 Fax
New Factory Fresh Mattresses
Free Delivery Available Nationwide
Free Setup and Removal
No Sales Tax

Online Stores vs Brick and Mortar Stores

I often hear that a salesperson in a local store has told a potential client that online mattress stores are selling returns and defective mattresses!

I quote a caller from Michigan "The local mattress store said I couldn't trust online stores because you just don't know what you are going to end up with!”  I have to say I could not disagree more.  We take so many precautions to ensure customer satisfaction that nothing could be farther from the truth.  For example: 

1) We ship mattresses straight from the factory to the customers door.
2) The law tag has the manufactured date printed on it showing it was ordered especially for that client.
3) Every mattress we sell carries the full manufacturers’ warranty.
4) It would be bad business and so many complaints would be filled against us there would be no hiding it.
5) Our reputation is much higher than most mattress stores.
6) Your purchase is protected by your credit card company.
7) No second party, such as a shipper would collude to commit such a fraud.
8) It would be a crime punishable by imprisonment.
9) We sell well over $100,000 worth of mattresses each month, so there is no reason to sell imperfect goods.
10) We are moral people who make a decent living operating online.

 When I hear such things, I laugh at the desperation of these pitiful people whose only course of action is to cast doubt.  They are obviously having their high structured commissions cut by the legitimate dealers online and have to resort to creating doubt, name-calling, and falsehood.  I learned long ago when you sling mud your hands get dirty, but am still amazed at how easily the brick and mortar stores sling this and other tidbits of misinformation.  Folks, when you buy online you are protected more than when you buy at a brick and mortar local mattress store. 

Your credit card company is your agent who protects you.  They would stop all online purchases from our store if there were reports of dishonesty.  So what would be the point of being dishonest?  On the other hand, there are many disreputable dealers operating in brick and mortar stores selling "off goods" by labeling them floor samples or juxtapose inferior brands with higher quality goods such as the Simmons Beautyrest, Sealy Posturepedic, and Stearns and Foster that we sell so they are assumed to be of similar quality.  We only sell new, factory fresh mattresses manufactured by the top three mattress manufacturers.  Every mattress we sell has a full warranty and can be traced to the factory by the law tag, which includes the date of manufacture proving it is brand new and in perfect condition.  It was obvious to us long ago (we have been selling online since July of 2001) that we had to hold ourselves to a higher standard which is why we prosper even though we sell for up to 72% less than retails stores.

Call us at 877-454-3211 if you have any questions.  We are open seven days a week during normal business hours for consultation.  Visit us online at www.mattresshotlineexpress.com or write to jeff@mattresshotline.com if you have a question or need a mattress comparison on any Sealy, Stearns and Foster or Simmons Beautyrest.

Good Deals and a tip for online shopping

On Friday December 17th a caller asked if she got a good deal when she bought her mattress from a retailer out west (California). She expressed how she told the dealer that she had to have it by a certain date for the arrival of company for the holidays. Having found a mattress set and arranging delivery she was happy when she left the store only to find mattresses online are less expensive. Of course she paid more and is now unhappy.

Our conversation went along till one question remained, could the online companies get the mattress to her by her due date. The answer was no. I suggested that she got a good deal even though she paid 40% more. Why? Because she got exactly what she bargained for and the dealer met her terms. Yes, it is true you save a lot of money when you buy online and with us you don't get charged the sales tax or delivery fees, which she paid. Yet we couldn't have a mattress manufactured for her and delivered next day. So it was a good deal.

The point here is leave yourself time to EARN your savings. Most online companies have mattresses manufactured when you place your order so everything is factory fresh. We are no different.  If you are considering purchasing online leave at least two weeks to receive your new mattress set and you will be able to take advantage of the savings. Every Sealy, Stearns & Foster, and Simmons Beautyrest mattress our company sells is ordered factory fresh and delivered directly to your home where it is setup for you and we also offer free removal of your old mattress and there is no sales tax. The only thing we cannot provide is instant delivery. So be sure to do your part by leaving time for delivery and earn a good deal! Retail companies will always seek to make as much profit as you let them, which is only fair if they are the only option to meet your terms and a good deal is one where you set the criteria and the merchant meets that criteria.

Visit our online store at www.mattresshotlineexpress.com or call 877-454-3211 for more information.

How to Shop for a new Mattress Set.

Getting the Comfort you Desire

When shopping for your new sleep set be sure to wear comfortable clothing and shoes you can easily slip on and off and if you sleep with a special pillow, bring that too. You will need to lie on several mattresses before picking the right mattress for you. Remember that support comes from the springs or foam used to construct the bed. Just because a mattress is soft doesn't mean it won't be supportive. When trying out different mattresses, always start by lying first on the hardest mattress (called firm in the stores), then working your way to the softest (plush pillow top). Repeat the process once or twice to discover what levels feel most comfortable for you.

As you lie on the mattress, notice how your shoulders, hips, and lower back feel. Give your body several minutes to respond to the mattress at these key touch points. Unfold your arms and lie in bed as relaxed as you can. Once you've narrowed down your choices, lie down on the mattress you are considering for at least 10 minutes or as long as it takes you to fall asleep on a normal night. Many people try a mattress for a couple of minutes in a retail store which feels different over eight hours of sleep once they have it delivered.

Mattresses are sold in stores with multiple comfort levels with identical names and there are up to 22 different names for the same mattress.  A rose by any other name still smells as sweet, so the "ABC" mattress at store 1 is likely to be or not to be, the same mattress as the "CBA" at store 2.  And then there are the comfort levels.  Described as Ultra firm or extra firm, luxury firm or plush firm, plush, and pillow tops that can be any of the fore mentioned.  This confusion is built into the industry intentionally to allow retail stores to maximize their profits.Generally, mattresses come in three general comfort levels but many different variants of comfort. They are firm, plush and pillow-top. There can be firm pillow-top mattresses and soft pillow-top mattresses or any combination of the above. The triple choice (firm, plush, pillow-top) will be available under the same manufacturers brand and name so when you find the price level you desire it will be immediately available to you.

Mattress Only?

Always buy a set when purchasing a new mattress. A set will include a box spring or foundation and the mattress. These work together, like shock absorbers and springs on a car, but have different functions. They are engineered to work together to get the maximum life out of your new set and to provide the comfort level you liked in the store. Many people believe they save money when only purchasing the mattress instead of the set. This is rarely true. The truth is they just put their warranty in jeopardy when they don't get the set. If you have a problem the manufacturer may say it is the fault of the piece you didn't buy from them.

Size Matters
Always buy the largest size mattress your room can comfortably accommodate. Couples should always choose either a queen or king-size mattress. Shop as a couple together for a mattress to ensure ample sleeping area for each individual. Consider replacing your frame if you suspect the existing frame is damaged or bent and always have a mattress protector on your mattress. A stain on your mattress voids your warranty!

Making an Honest Comparison

Finally, to get an honest comparison measure the height of the mattress, write down the number of coils, and record the comfort layers.  Because manufacturers may have up to 22 different names for the exact same mattress the only way to make an true comparison is to shop by materials incorporated in the mattress.  If you know the coil count, comfort layers and height of the mattress you can identify it and get an honest comparison.  Gettting the brand and name will help as well.

For more information write to jeff@mattresshotline.com or call 877-454-3211.  We guarantee the lowest price, offer free delivery, free setup, free removal of your existing set, and there is no sales tax.

Plush or Pillow Top?

Recently a caller expressed how difficult it was to decide between the Plush or the Pillow Top mattress set. She was reading online that Pillow Tops tend to sag and asked if she would be better off with the plush. This seems to be a big concern with many people. Today's bedding is designed to provide the most support and comfort possible and designed with more comfort layers of foams and fibers than ever before. These layers are designed to cradle and conform to your shape.

It is normal to begin seeing a body signature or body impression after a few weeks of use. The mattress is conforming to you but should never sag more than 1-1/2” over the life of the mattress. Quality manufacturers such as Stearns and Foster, Sealy, and Simmons Beautyrest use high density foams that are designed for comfort without causing deep impressions. Our advice is to always choose from these manufacturers and never worry about deep body impressions.

If you have a question about mattresses call toll free 1-877-976-6693 and get your questions answered.

Welcome to my Mattress Advice Blog

Hi, my name is Tony and I have 29 years in retail mattress sales and management. In  the past, I've owned and operated multiple mattress stores and websites.  I've sold all top 10 mattress brands, along with many "off-brand" mattress models. 

Why do I need to write this blog, given the saturation of information that you can get pertaining to matresses on the internet?  Because mattress shopping can be confusing and even infuriating with all the different choices out there.  To make things worse, the mattress manufacturers assign different names for the same mattress to various retailers.  I'm going to compare mattress models of different brands, announce new product lines, answer mattress-related questions from shoppers looking for a good night's sleep and a fair price for their mattress.  I'll research questions from mattress shoppers regarding matching the mattress names of the same products.  Some top brands actually have up to 30 different names for the same mattress! I'll also match mattress "comfort levels" and mattress types to people based on their: sleep position, firmness preference and any health ailments.  Also, I'll have guest bloggers post excerpts of their Q/A mattress forums.

If you want to ask me a question, just post a comment on any of my entries, or go to the Contact section and ask me a question.  I will do my best to research your question and answer it as thoroughly as I can.